WellnessHub

Customer booking changes (reschedule and cancel)

Validate customer self-service booking changes in portal.

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CustomerBooking and Account Journey8 min
Guide scope
Use this to prepare before starting execution.

Primary route: /customer/bookings

Prerequisites

  • Customer account already has at least one booking.
Step-by-step test instructions
Follow in exact order. Do not skip steps.
  1. 1. Open customer bookings list.
  2. 2. Reschedule one booking to an available slot.
  3. 3. Cancel another booking from portal.
  4. 4. Re-open bookings list and verify updated statuses.
Pass criteria
Guide is complete only when all checks below are true.
  • Booking updates are immediately reflected in portal.
  • Console booking records show matching status changes.
  • Invalid slot selections are blocked.
Next guides in this journey
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