Privacy Policy
Last updated: September 9, 2025
1. Introduction
Welcome to WellnessHub (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our free business management platform for wellness professionals.
By using WellnessHub, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
When you create an account or use our services, we may collect the following personal information:
- Name and contact information (email address, phone number)
- Business information (business name, address, type of wellness business)
- Account credentials (username, encrypted password)
- Profile information and preferences
2.2 Customer Data
As a business management platform, you may store information about your customers, including:
- Customer contact information
- Appointment history and preferences
- Treatment notes and records
- Payment information (processed through secure third-party providers)
2.3 Usage Information
We automatically collect certain information about your use of our platform:
- Log data (IP address, browser type, pages visited)
- Device information (operating system, device type)
- Usage patterns and feature preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Provide and maintain our free business management services
- Process appointments, customer records, and transactions
- Improve our platform and develop new features
- Send important updates about our services
- Provide customer support and technical assistance
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in operating our platform
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In the event of a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication measures
- Secure data centers and infrastructure
- Employee training on data protection
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct your information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a common format
- Opt-out: Unsubscribe from marketing communications
7. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will permanently delete your personal information within 30 days, except where we are required to retain it by law.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. Continued use of our services after changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Email: privacy@wellnesshub.im
Address: [Your Business Address]
Response Time: We will respond to privacy inquiries within 30 days